SHIPPING AND RETURN

FREE SHIPPING WITHIN SWITZERLAND

We offer free shipping within Switzerland

FLAT-RATE INTERNATIONAL SHIPPING

For Germany, Austria, France and Italy: CHF 17

For all other locations: CHF 21

HANDLING & DELIVERY TIMES

In order to produce exquisite quality one dress at a time, the made-to-order designs are made by the designer Priska Bruegger herself with the help of private dressmakers in Switzerland. Therefore, we have a handling time of up to 14 business days. The ready-to-wear collection is both pre-order and ready to ship (see details on description). We will notify you by email when your order is ready to be shipped.

RETURNS WITHIN SWITZERLAND  FREE 14-DAY RETURNS

We offer a FREE 14-Day return policy to all customers within Switzerland.

​Please send an email to info@priseswitzerland.com and we will send you a shipping label addressed to our return location. Please note that you must return the items either in the same box it was delivered in or another one with similar dimension.  

CANCELLATION

Bespoke design purchase will be immediately made once an order is placed. Therefore, we do not offer cancelation prior to shipping, as well as all ready-to-wear purchase.

RETURNS FROM ALL OTHER LOCATIONS

We are working on the best option to accept returns from all other location.  

Please send an email to info@priseswitzerland.com should you be dissatisfied with your order and we will find the best solution.

TAXES AND DUTIES

For our international customers outside of Switzerland. All taxes and duties are not included in the final purchase. We are working on the best solution to give you the pleasant shopping experience in the future.